Register a New Grievance

Please fill out the form below to register your grievance. Fields marked with * are required.
You can upload images, documents, or any other supporting files (Max. 5MB)

Track Your Grievance

Filter Grievances

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Pending
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Resolved
Last 30 Days
GRIV-2023-00125
Submitted on: 15 Aug 2023
In Progress
Water leakage on Main Road
There is a major water leakage near the intersection of Main Road and Gandhi Marg, causing water wastage and road damage.
Water Department
GRIV-2023-00098
Submitted on: 05 Aug 2023
Resolved
Garbage not collected for 5 days
The garbage collection truck has not visited Sector 5 for the past 5 days, leading to accumulation of waste and unhygienic conditions.
Sanitation Department
GRIV-2023-00110
Submitted on: 10 Aug 2023
Pending
Street light not working
The street light pole number SL-205 near the community park has not been working for the past week, causing safety concerns.
Electrical Department

Frequently Asked Questions

How long does it take to resolve a grievance?

The resolution time depends on the nature of the grievance. Simple issues may be resolved within 3-5 days, while complex issues might take up to 30 days. You can track the status of your grievance using the tracking system.

What information do I need to register a grievance?

You need to provide your personal details (name, contact information), details about the issue (description, location), and any supporting documents or images that can help us understand the problem better.

How can I track my grievance status?

You can track your grievance by using the unique Grievance ID provided at the time of registration. Alternatively, you can search using your registered phone number.

What types of grievances can I register?

You can register grievances related to municipal services such as water supply, sanitation, road maintenance, street lights, birth/death certificates, property tax, and other civic issues.

Is there a way to escalate unresolved grievances?

Yes, if your grievance is not resolved within the stipulated time frame, you can escalate it to higher authorities through the escalation mechanism available in the grievance details page.